Help center
Practical guides for exploring roles and moving through hiring — available before and after you sign in.
Getting started
Getting started with the candidate portal
How HubQuery Careers works — from browsing roles to tracking applications in your signed-in portal.
Safety
Recruitment fraud and how to report it
HubQuery never asks candidates for money. How to spot fake recruiters and report suspicious contact.
Account
Sign in and account access
Create an account, sign in securely, and recover access if you get locked out.
Applications
Applying for open roles
How to find roles, submit an application, and what recruiters see from your profile.
Applications
Tracking your applications
Read application stages, pending actions, and how to follow up without guessing.
Interviews
Interviews and prep
How interview invites appear, how to prep, and how to join scheduled sessions.
Assessments
Assessments and take-home work
Complete skills assessments, understand deadlines, and submit work confidently.
Offers
Offers and decisions
Review offer packages, ask questions, and accept or decline through the portal.
Profile
Profile and preferences
Keep your candidate profile accurate so recruiters and matching stay current.
Documents
Documents and files
Upload résumés, cover letters, and supporting files to your candidate vault.
Notifications
Notifications and alerts
Stay informed about application updates, interviews, and offers without missing email.
Already have an account? Open Help in your candidate portal
Still need help?
Send us a message and a member of our team will reply by email — no account required.